Privacy Policy

Last Updated: 04/12/2024

Luna Boutique (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

Information We Collect

We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, respond to surveys or promotions, or interact with us in any other way. The types of personal information we may collect include:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Billing information (credit card details, billing address)
  • Demographic information
  • Order history
  • Communication preferences

 

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To process and fulfill orders, including communicating with you about your order status and shipping updates
  • To provide customer support and respond to inquiries
  • To send promotional emails, newsletters, and marketing communications (you may opt out of these communications at any time)
  • To personalize your experience and improve our website functionality
  • To conduct research and analyze website usage and trends
  • To comply with legal obligations and enforce our policies

 

Disclosure of Your Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping carriers). These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

We may also disclose your personal information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

 

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access certain features of our website or make purchases.

You can update your communication preferences or opt out of receiving promotional emails by following the instructions provided in the email or by contacting us directly.

 

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]